On August 29, 2015, I posted the sad story and hoped-for recovery of my laptop, a December 2014 purchase that seemed okay the first few months and then turned into a nightmare that could only be caused by gremlins, or a curse, maybe voodoo….whatever. Or Windows 10….
With the help of a nice computer company tech guy, I got the laptop working again with a reset to the factory state. After a lot of hours, I ended up with a working machine with Windows 8.1.
So then I debated, try the upgrade to Windows 10 again? I have a desktop from the same manufacturer, and it’s working just fine now with Windows 10 installed. Nothing has gone wrong in weeks. So I decided to go ahead and download and install Windows 10 on the laptop.
It has not gone well.
First, it took nearly twenty-four hours for the download and install. Slower than slow! Slower than a snail’s pace! It was painful to watch.
When it finally finished, it was around midnight Sunday, so we started a deep scan with the virus program I have installed.
The scan seemed to be moving along at a lovely pace, but the number of files being scanned was huge. Last evening, while the scan continued, I took a look at the Windows 10 apps and some of the settings. Weirdnesses appeared. For one thing, I have Korea Messenger Center and Korea Media Player Center listed in my apps. Just so you know, I don’t speak or understand Korean.
I read up lots on various forums and have concluded Microsoft has a bug in the Windows 10 download that should have been fixed long ago. And apparently it doesn’t always happen, because there are no such weirdnesses on my desktop which is now running Windows 10 with no problems (so far…knocking on wood).
The deep scan finally finished around midnight last night, about twenty-four hours after starting. It found nothing wrong.
I have too much other stuff to worry about today, but I’m at least going to get an email off to the really nice tech and ask him if he recommends I reset the laptop back to factory defaults once more time, and then leave Windows 8.1 in place.
Why not contact Microsoft’s support instead, you ask? Have you tried to do that lately? The last time I tried to initiate an online chat, no one answered. I’ll have to get in queue for a phone call appointment.
I think I’d rather eat worms.
Or get the hammer out of the tool box and fix this laptop the old-fashioned way.
Windows 10 sounds like computer Ebola. Some people have assured me it’s wonderful and I’ll love it, and then there are stories like yours in which it’s a gigantic headache. I think I’ll wait for, say, 20 years and then maybe give it a try.
Hi Pat, thanks for sharing your Windows 10 update news. I am scared to update as I am sure there will be a whole lot of bugs and glitches.
I’ve been putting off the upgrade and after hearing of your experience will continue to do so. I always feel nervous about upgrades.
Susan Says
I think lots of folks are making that decision, Susan. I’ll be a lot more nervous about future upgrades, that’s for sure.
Oh, man! Sorry, Pat. Computer problems are so incredibly frustrating. Last month, when I downloaded the latest iTunes, something went wonky and my Windows settings changed to “Classic Mode.” I felt like I was back in 1995. Turns out, it’s a very common thing to have happen, yet there’s no one-fix-all remedy. The laptop was having so many other issues, and my computer nerd hubby was tired of troubleshooting, so I ended up getting a new laptop. I hope you get some answers soon!
I definitely did not need one more frustration at the moment, April, that’s for sure. Maybe later today, if I have a long stretch of about 20 hours with nothing to do, I’ll try to connect with a Microsoft tech to help me clean it up. Otherwise, I really will be resetting it back to 8.1 again. I still have a warranty on this thing, so I’m not giving up yet.
Oh, no. Pat!! I feel you. I’ve had disasters like that, too. As much of a pain as it is, I do appreciate your sharing your experience. I have Windows 8.1 myself, and have been wondering whether I should take the upgrade to Windows 10. Perhaps I’ll pass on that, at lest for now…
It’s weird how it works fine for some machines and fails miserably with others. I don’t get it! Waiting is not a bad idea.
Sorry it was yet another hassle. Now you know why I’m still waiting for a few more bugs to be found.
At least on that laptop, Alex, I will probably wait until hell freezes over before I try it again. The bugs don’t seem to be consistent across the board when you view the forums, either. I think you are wise to wait for a while.